Special thanks to Spencer Ozo, Rotterdam’s Neptune Lounge concierge, for submitting this post.
Team-building activities sharpen the mind, build rapport and help our staff stay on top of the guest relations game. Spearheaded by Guest Relations Manager Jojo Flores, these team building initiatives are a great stress reliever and serve as a deviation from the usual working conditions. During the games, the front office staff is broken into two teams with one goal in mind, not to win but to